Archive for March, 2014

OH OH!! CHECK THIS OUT……
March 25, 2014

VENUE CO-ORDINATORS ARE NOT WEDDING PLANNERS!!

A very experienced Wedding Planner, the lovely Caroline Gould has recently posted this on her blog, and never a truer word was said….. There are many couples who have found this out the hard way, so please take a few moments to read it and hopefully you will save yourselves a lot of upset, heartache and disappointment on your special day.

If you would like to hear more or want a little advice on choosing between a Venue Wedding Co-ordinator or an independent Wedding Planner, then don’t hesitate in contacting Wendy at The Chic Wedding Company who would love to help you out. xx

http://carolinegouldweddings.wordpress.com/2014/03/21/venue-co-ordinators-are-not-wedding-planners/

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Should Wedding Planners Accept Commission?
March 21, 2014

Please take a look at this post from the UKAWP (UK Association of Wedding Planners)….. I don’t agree with taking commission under any circumstances – even though I am often offered it from suppliers and venues.  I always choose to negotiate a discount for my clients to the same value instead….
Here at The Chic Wedding Company  we’d love to hear what you think, so please get in touch  – always available for a chat by email at wendy@thechicweddingcompany.co.uk or via the ‘let us contact you’ button on our website www.thechicweddingcompany.co.uk or inbox or tweet me!!
Plenty of ways to get in touch so feel free and it’s always a pleasure to hear from you. xxxx

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 “Today I would like to tackle a topic that is close to the hearts of the UKAWP: directors and members alike. It’s the taboo subject of commission, also known as “kick backs”. We believe that every supplier has the duty to act with integrity and always with the bride’s and groom’s best interest at heart: doesn’t that sound obvious?  If a couple hires one of our members they can be confident that planner does not, and will not, accept commission. They can be sure that any supplier recommended to them has been recommended because they are the best supplier for the job.

However, in many other industries like tourism and corporate events, businesses accept and pay commission. We understand this and for some it makes perfect sense. We feel when it is business to business it can be acceptable, for example a travel agent earns their salary by receiving commission from the tour operator, car hire company, hotel etc. If they didn’t earn the commission they’d have to charge the consumer direct a fee for organising their holiday for them.

But we are talking about the consumers. A bride and groom will hire a planner to help them with their wedding planning: this could be ensuring their vision is met 100% and/or to help them spend the money in the right areas, making sure they don’t overspend. We are not talking blue chip companies’ marketing budgets: this money could be the couples hard earned savings or perhaps contributions from family, so it’s imperative it’s handled with due care and attention.

Trust between the client and planner is imperative

So what happens if their planner takes commission? Can the couple truly trust them? Are their recommendations based on suitability for the job or the knowledge that the planner will earn extra money?

It’s not unusual for venues to pay 6-10% of the overall booking to planners. When you consider what a large proportion of the wedding budget goes on the venue and catering, receiving or paying that in commission is rather hefty. Can venues genuinely afford to do this, or will they simply add 6-10% to the final bill so their profit margins remain the same? In this instance the couple will unknowingly be paying 6-10% on top of what they could have been.

So I ask you, does this planner have the couple’s best interests at heart? Does the venue have the client’s best interests at heart? We feel taking commission blurs things: can the couple truly trust any recommendations made to them or will they do some research of their own to ensure the fee they are paying is fair? If the latter is the case the value of having a planner potentially becomes negated or invalidated.

Over the years as a planner, suppliers have often said “of course this is the price to you so you can add whatever you want on top of that fee before recommending us to your client“. When we say ‘I’m sorry we don’t accept commission’ the suppliers are sometimes shocked and at times ask why not.

Of course from a pure “profit” point of view, not accepting commission seems crazy, in a world where money is sometimes valued more then honesty, why should a planner lower his/her levels of earning?

Would you?

Could you say “no thank you” and “can my clients have a discount instead”?

It takes a strong planner to say NO to commission when it’s offered. It takes a strong planner to put the value of an honest relationship with their bride above profit.

There has been much discussion about commission both here in the UK and abroad: to read further views here are some articles so you make your own mind up, what would/will you do?

Is your fee structure explained to clients?

If you do accept commission, do your clients know? Do you explain that as well as your fee for organising the clients wedding; you will also receive commission from some suppliers. Or is it all done in cloak and dagger? If the clients know and are ok about it, then who are we to say that is wrong?

As Debbie from The Wedding Planners Lounge:   says “If an event planner is taking commissions or kickbacks without their client’s knowledge, it is unethical.”

Or to word it more strongly from Preston Bailey:  “For me, it is very simple: if you accept commission without your client’s knowledge, it is THIEVING

What about the suppliers?

I love the profit breakdown for Mr Photographer showing us the difference if he does/doesn’t take commission from US planner Emilie Duncan

And as always Sean puts it succinctly to the wedding supplier who feels pressure to pay a commission

Should you be grateful for a referral?  Of course.  But show your gratitude by going above and beyond for both your client and the vendor.  Overpromise and overdeliver.  In the medium and long run, the value generated by your actions will far outweigh any commission you might have to pay.”

I can attest to this, my suppliers frequently go over and beyond the call of duty for me and my clients, doing tasks that are out of their remit. Why? I like to think its because they value me as a planner and want to keep me happy!

Venues

But it’s not just planners taking commission and it’s not just venues/suppliers paying commission. There are some venues out there with recommended supplier lists. As they have their clients’ best interests at heart they make life easier for their clients by providing a list of suppliers they love and trust. But hang on, do they truly, honestly trust and recommend those suppliers?

There are many venues out there with recommended supplier lists but to be on the list you have to pay either a one off fee or a % in commission of the value of the booking. I’ve (Dream Occasions) have had situations in the past where I’ve booked some of my key suppliers for a wedding who are reluctant to give the usual discount to my client, but why I ask? Because they are part of the venue recommended supplier list and even though the booking came through me the venue still expected my supplier to pay the commission thus the supplier would be doubly out of pocket. Ironically this particularly venue is one which immediately says “we don’t pay commission” when I call to enquire about availability, I’m always quick to say that’s great as I don’t accept it!”

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Thank Goodness!!
March 20, 2014

Very pleased to report that all the technical problems recently experienced by The Chic Wedding Company with the ‘Let Us Contact You’ button on our website www.thechicweddingcompany.co.uk. has now been fully resolved!! As is the problem with the mobile…. Yay!! So relieved!
Thanks so much for being so patient if its taken a while to get back to you, and please do get in touch with all your Wedding Related thoughts, queries or if you just want a chat! Lots of love, Wendy at @ The Chic Wedding Company xx

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Living North East Magazine…..
March 14, 2014

WOW!! Rush out and pick up the latest North East Living Magazine….March 2014 issue… it has a wonderful wedding section and it’s fabulous.!!

Check it out – page 102 – there’s a fab advert featuring The Chic Wedding Company . Please get in touch if you would like to know more about what we do….it’s always good to hear from you. xx

wendy

How lovely…..
March 14, 2014

I’m so pleased and proud to be able to share some wonderful comments about The Chic Wedding Company with you……

“Thank you so much, we had a perfect day, I could not have wished for better.”

“I feel like we have become friends over the past few months, and thank you from the bottom of my heart for making my special day perfect. Hope to see you again soon!”

“YOU ARE SO THOROUGH, DON’T KNOW WHAT I WOULD DO WITHOUT YOU!”

“I have to please ask you to thank all of our suppliers on the day, they played their parts to perfection and with such professionalism, I literally had no worries at all. I know that that is due to all your efforts on our behalf, and for that I am eternally grateful, but could you also please pass on our thanks to all our suppliers, we were totally blown away by their efforts.”

“My Matron of Honour is a great organiser with an eye for detail (and I say the same about you, only double!!) and I think you will get on like a house on fire!”

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Such good advice….
March 12, 2014

…. and which we at The Chic Wedding Company wholeheartedly agree with …… it happens more than you think. Take care, it’s a mine field out there! xx

<strong>”Please be careful when booking someone for your special day x lots of brides are getting scammed by these horrible fake companies who are either not turning up or doing a terrible job and not providing the things they had paid for xxx we have just had another bride come to us who has been let down by a certain company that is well know. On here so just remember guys that if something sounds too cheap or too good to be true it probably is xxxx”</strong>

FANCY A GREAT OFFER???
March 5, 2014

A VERY EXCLUSIVE SPRING LIMITED SPECIAL OFFER – ONE WE THINK YOU’D HATE TO MISS!

Receive a FANTASTIC 10% off ANY of The Chic Wedding Company wedding planning services…. and a FREE initial consultation too at a place and time to suit you.

It’s so easy to take advantage of, just go to our ‘contact us’ page on our website http://www.thechicweddingcompany.co.uk, give us a call, send an email or message us on facebook or twitter. OFFER AVAILABLE UNTIL THE 30th APRIL 2014.

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